Email & calendar
Outlook Calendar + Callable
The Microsoft half of the appointment lifecycle: four events for booked, upcoming, changed and deleted, and four skills to create, list, read and update events.
4
events that wake an agent
4
skills an agent can run
Per user
connection scope
Why it matters on the phone
Same reminder-and-follow-up loop as Google Calendar, for the half of the market that runs on Microsoft.
Events
4 ways Outlook Calendar can start a call.
Bind an agent to any of these and it wakes the moment the event fires — no polling loop, no nightly export, no one remembering to check. Where an event is scoped, that scope is what keeps one team’s bindings out of another’s.
New calendar event
Account-wideAn event is created.
microsoft_outlook_calendar-new-calendar-eventUpcoming event
Account-wideAn event is about to start — the reminder-call hook.
microsoft_outlook_calendar-new-upcoming-eventEvent updated
Account-wideAn event is rescheduled or edited.
microsoft_outlook_calendar-updated-calendar-eventEvent deleted
Per userAn event is removed from the calendar.
microsoft_outlook_calendar-deleted-calendar-eventSkills
What an agent can do in Outlook Calendar.
Every skill below is built in and ready the moment the connector is authorised. An agent runs them mid-call and after it, inside the permissions you granted — nothing here is a script you have to write.
Create calendar event
Book an event in the user's default calendar.
List calendar events
List events across a date range.
Get calendar event
Fetch a single event by Graph id.
Update calendar event
Patch-style update to an existing event.
Also in Email & calendar
Connect Outlook Calendar. Then describe the call.
Authorising a connector takes clicks, not a project. What happens after it fires is something you write in plain English.