For telehealth & healthcare providers
Confirmations, reminders and recalls, handled at scale.
CallableAI handles the admin calls around a telehealth appointment. Booking and confirming. Reminders ahead of time to cut no-shows. Recalls for patients who missed or are overdue for a follow-up. It works with your practice management system and your clinicians. It does not give clinical advice.
Confirmations, reminders and recalls keep a telehealth calendar full. Front-desk time never quite covers them. CallableAI makes every one of them, every time. Clinicians see the patients on the list instead of empty slots.
Before / after
The same day, run twice.
8:00am
Without CallableAI
Today's list has three gaps from patients who forgot. The receptionist starts ringing tomorrow's list by hand to head off more.
With CallableAI
Every patient on tomorrow's list was called and confirmed yesterday afternoon. The two who did not answer got another call this morning.
11:30am
Without CallableAI
A patient missed their review three weeks ago and has not rebooked. Nobody has time to chase the recall list this week.
With CallableAI
The recall list ran overnight. 22 overdue patients called, 9 rebooked into the calendar, the rest flagged for a follow-up text.
6:15pm
Without CallableAI
A patient calls after hours to reschedule. It goes to voicemail and waits until tomorrow.
With CallableAI
The AI Voice Agent checks the calendar live, offers the next free slot and confirms it on the spot. No call back needed.
The real problem
What's actually costing you.
No-shows nobody has time to prevent
A reminder call the day before is the biggest lever on attendance. It is also the first task dropped when the front desk has patients in front of them.
Recall lists that go stale
Patients overdue for a review or follow-up sit in the practice management system. They wait until someone has a spare afternoon. That is rare.
After-hours enquiries wait until morning
Rescheduling and general enquiries outside clinic hours go to voicemail. By the time they are returned, some patients have booked elsewhere.
Walkthrough
A week of confirmations and recalls
$0.00
blended platform cost per qualified lead — 881 outcomes across three outbound tenants, 11–17 August 2026. Method and per-tenant range
- 1
Every appointment on tomorrow's list gets a confirmation call the afternoon before. Anyone who does not answer gets a reminder call.
- 2
A Task sweeps the practice management system overnight for overdue reviews and follow-ups. It queues each patient for a call.
- 3
Patients who need to reschedule call in and get the next free slot from the live calendar. Any hour of the day.
- 4
Anything clinical, like a symptom or medication question, goes straight to a person. The AI Voice Agent does not answer it.
- 5
By Friday, front desk has a call log and an updated calendar. Not a backlog of call-backs.
The pieces doing the work
Reception
Confirmations, reminders and after-hours enquiries answered. Your numbers and practice management system stay as they are.
Tasks
The recall list worked on a schedule, not when someone has a spare afternoon.
AI Voice Agents
The calls themselves. Booking from a live calendar, never clinical advice.
Deployed white glove. Backed by an SLA.
CallableAI is for businesses that need quality, volume and compliance at once. Bring us your requirements. We scope the deployment, the rollout and the SLA with you.