CallableAI · Reception
Every call answered. Including the ones you would have missed.
Reception is CallableAI answering the inbound calls your team cannot get to. Overflow when every line is busy. After-hours. Weekends. Surges. Your phones and routing stay as they are. An AI Voice Agent sits as the catch-all. It takes only the calls that would ring out or hit voicemail.
Reception puts an AI Voice Agent on your inbound lines. It catches what your team cannot. Overflow, after-hours, weekends and surges. Your phones keep working as they do today.
CloudPhone · routing
Incoming: 07 3555 0192
ring 1
New enquiry
→ Ivy · AI Voice Agent
Existing customer
→ Sarah · Front desk
After hours
→ AI Voice Agent + voicemail sync
How it works
Three moves. That's the whole trick.
01
Leave your phones alone
Your numbers, your hunt groups, your people. Nothing is ported or changed to start.
02
Add the catch-all
An AI Voice Agent sits at the end of the hunt group, so it only picks up what nobody else does.
03
It finishes the call
Answers the question, books from a live calendar, or transfers to a person. Not a message.
Capabilities
What it does all day.
Unlimited simultaneous calls
A surge does not queue. Every ringing line gets answered.
Books, not messages
Live calendar booking during the call rather than a callback promise.
Warm transfer
Hands to a person mid-call with a spoken summary when a caller needs one.
Every call recorded
Transcribed and searchable. See what was said and fix gaps.
Multi-location fleets
One account covers every site. Reception is set up and managed centrally, not site by site.
Questions
Asked often. Answered straight.
More detail lives in the documentation, or ask us directly via support.
No. The fastest setup leaves your phones as they are. Only your overflow points at CallableAI. An AI Voice Agent catches the calls that would ring out. Most businesses have that live within an hour.
Deployed white glove. Backed by an SLA.
CallableAI is for businesses that need quality, volume and compliance at once. Bring us your requirements. We scope the deployment, the rollout and the SLA with you.