Email & calendar
Gmail + Callable
Gmail connects per rep — cross-exposure between mailboxes is a mail leak, so the grant is never shared. Five events cover inbound and outbound mail, each scoped by Gmail search syntax and labels so only the mail that matters fires.
5
events that wake an agent
4
skills an agent can run
Per user
connection scope
Why it matters on the phone
An enquiry email arrives, the agent reads it, calls the sender, and drops the summary back into the thread.
Events
5 ways Gmail can start a call.
Bind an agent to any of these and it wakes the moment the event fires — no polling loop, no nightly export, no one remembering to check. Where an event is scoped, that scope is what keeps one team’s bindings out of another’s.
New email received
Per labelMail arrives in the labels you nominate.
gmail-new-email-receivedNew email matching a search
Per query · labelsMail matching a full Gmail search query arrives — the precise one.
gmail-new-email-matching-searchNew labelled email
Per labelA label is applied to a message. Label it, and the call goes out.
gmail-new-labeled-emailNew attachment received
Per query · labelsMail arrives carrying an attachment.
gmail-new-attachment-receivedNew sent email
Per queryA message is sent from the connected mailbox.
gmail-new-sent-emailSkills
What an agent can do in Gmail.
Every skill below is built in and ready the moment the connector is authorised. An agent runs them mid-call and after it, inside the permissions you granted — nothing here is a script you have to write.
Send email
Send from the connected account.
Create draft
Write a draft instead of sending — the safe default for agent-generated text.
Reply to email
Reply in an existing thread.
Find email
Search the mailbox with Google search syntax.
Also in Email & calendar
Connect Gmail. Then describe the call.
Authorising a connector takes clicks, not a project. What happens after it fires is something you write in plain English.