Email & calendar

Google Calendar + Callable

Five calendar events, all scoped to a specific calendar so a shared team calendar and a rep's own never collide. Together they cover the whole appointment lifecycle: booked, upcoming, ended, cancelled.

events that wake an agent

skills an agent can run

Per user

connection scope

Why it matters on the phone

The reminder call before, the follow-up call after, and the win-back call when someone cancels — all three off one connection.

Events

5 ways Google Calendar can start a call.

Bind an agent to any of these and it wakes the moment the event fires — no polling loop, no nightly export, no one remembering to check. Where an event is scoped, that scope is what keeps one team’s bindings out of another’s.

Event booked or changed

Per calendar

An event is created or updated. Instant, across the calendars you nominate.

google_calendar-new-or-updated-event-instant

Upcoming event alert

Per calendar · event type · lead time

Fires a set time before an event starts. The confirmation call that kills no-shows.

google_calendar-upcoming-event-alert

Event ended

Per calendar

An event finishes. The follow-up call, placed while it is still fresh.

google_calendar-event-ended

Event cancelled

Per calendar

An event is cancelled. A cancelled meeting is a live lead, not a dead one.

google_calendar-event-cancelled

New event matching a search

Per calendar · query

A new event matches a text query — scope to one kind of booking.

google_calendar-new-event-search

Skills

What an agent can do in Google Calendar.

Every skill below is built in and ready the moment the connector is authorised. An agent runs them mid-call and after it, inside the permissions you granted — nothing here is a script you have to write.