Getting set up: your first week on Callable

Start with overflow answering. Your phones work as they do today. An AI Voice Agent catches only the calls nobody answers. Most businesses have this live within an hour of signing up. It is the setup we recommend for week one.

The first-week rhythm

Day one: create your workspace, teach your AI Voice Agent the basics, and make test calls until you are happy. Day two: point your overflow at it and let real calls flow. Days three to seven: skim every transcript in the review queue each morning. Five minutes with coffee. Fix knowledge entries as you spot gaps. By the end of the week the fixes dry up. You will have a 'caught calls' report showing exactly what would have been lost.

What not to do in week one

Do not port your numbers, connect every system and launch an outbound campaign on day one. Nothing breaks. But you will be tuning everything at once. Do it in stages. Trust each piece before the next one leans on it.