Messaging & social
Microsoft Teams + Callable
Two skills: message a person, or post to a channel. This is how a call that needs a human reaches one.
0
events that wake an agent
2
skills an agent can run
Per user
connection scope
Why it matters on the phone
A hot lead does not sit in a queue. The agent posts it to the channel the team is already watching.
Events
Microsoft Teams skills, without the events — yet.
Microsoft Teams is connected for skills today — an agent can read and write it during a call and after one. Event bindings for this connector are not published yet; the triggers already live are listed on every connector page that has them.
Skills
What an agent can do in Microsoft Teams.
Every skill below is built in and ready the moment the connector is authorised. An agent runs them mid-call and after it, inside the permissions you granted — nothing here is a script you have to write.
Send chat message
Message a person or a group chat.
Send channel message
Post into a team's channel.
Also in Messaging & social
Connect Microsoft Teams. Then describe the call.
Authorising a connector takes clicks, not a project. What happens after it fires is something you write in plain English.