Payments & finance
Stripe + Callable
Eleven billing events, and every one of them is a conversation a human would want to have: a payment failed, a card was disputed, a subscription cancelled, a cart was abandoned. Stripe customers carry a phone number directly, so the dial can happen off the event alone.
11
events that wake an agent
—
skills an agent can run
Team
connection scope
Why it matters on the phone
Failed-payment recovery is the highest-return calling campaign most businesses never run, because nobody has time to run it.
Events
11 ways Stripe can start a call.
Bind an agent to any of these and it wakes the moment the event fires — no polling loop, no nightly export, no one remembering to check. Where an event is scoped, that scope is what keeps one team’s bindings out of another’s.
Payment failed
Account-wideA payment fails. The retention call, placed the same hour.
stripe-new-failed-paymentInvoice payment failed
Account-wideAn invoice payment fails — the B2B version of the same call.
stripe-new-failed-invoice-paymentSubscription cancelled
Account-wideA subscription is cancelled. The win-back window is hours, not weeks.
stripe-canceled-subscriptionSubscription updated
Account-wideA subscription changes — a downgrade is a save opportunity.
stripe-subscription-updatedNew subscription
Account-wideA subscription starts. The onboarding call.
stripe-new-subscriptionAbandoned cart
Account-wideA checkout is started and not finished.
stripe-abandoned-cartNew dispute
Account-wideA charge is disputed. Calling before the chargeback lands is the whole game.
stripe-new-disputeNew customer
Account-wideA customer record is created, carrying a phone number.
stripe-new-customerNew payment
Account-wideA payment succeeds.
stripe-new-paymentNew invoice
Account-wideAn invoice is issued.
stripe-new-invoiceAny Stripe event
Per event typeThe escape hatch: nominate any Stripe webhook event type and wake an agent on it.
stripe-custom-webhook-eventsSkills
Stripe, connected.
Stripe actions are synced from the live connector registry rather than hand-listed here.
Also in Payments & finance
Connect Stripe. Then describe the call.
Authorising a connector takes clicks, not a project. What happens after it fires is something you write in plain English.